Importance of HR in an Hospital

Importance of HR in an Hospital

Hospital :

A hospital is a place where health treatment is done for the sick. It provides all kinds of medical facilities. The hospitality industry is a very large industry that provides services to the public. It provides services for all kinds of diseases. At the hospital, there are different departments for different kinds of diseases. They provide facilities like health services, medicines, a report room, an x-ray room, and many other things. The major reason for having all of these things in one location is so that people may get them easily and without encountering any difficulties while doing so outside. The doctors provide all the necessary services to the public, which helps them cure diseases. They provide an emergency ward for any type of emergency case, like an accident, heart attack, stroke, etc. It is mainly functional 24/7.

The hospital provides the facilities of an ambulance for emergency cases, which helps the patient reach the hospital. If any major problem arises or any kind of surgery is done, they can stay in the hospital until they can recover. As they recover, they can be discharged and go home. They also provide patient-related services at the door. In these days, many modern technologies have been introduced and updated by many big hospitals.

Human Resource:

Human Resources (HR) is a function in any organisation that is responsible for management.In all the organisation the employees are main asset so for, take care of them HR  helps to mange them properly. They also do the process of recruitment, hiring, training, and such other activities. The main goal of this department is to appoint the right people at the right time and place. While appointing any new employee in the organisation, the person to whom the appointment is made must have the required skills, knowledge, and experience.

HR is important in all organisations. They play a major role in managing the employees in the organisation, which helps to create a sense of satisfaction among the employees, motivate them, and contribute to the growth of the organisation. They have to maintain a positive working environment with the organisations.

Importance of HR in Hospital:

HR plays an important role in all organisations that manage it properly. So some important factors of HR in hospitals are considered below:

• Recruitment: The recruitment of any staff member or doctor is a crucial part, so it must be done in a very proper manner. They have to recruit as per the required skills, knowledge, and experience. Because in this sector, only people who have perfect knowledge are eligible for recruitment.
• Training: They have to give training to the staff members, like the patients and nurses, in the hospital. They have to get used to the floors, the number of rooms, and know about the departments and wards.
• Canteen management: they have to maintain pure hygiene in the canteen because the food is given to both the patients and their family members. The materials that are used for making the food must have good quality.
• Hygiene management: the wards, desks, surgical instruments—all the things must be hygienic and dust-free.
• Timing management: as we know, the hospital is open 24/7, so we have to adjust the shifts of both the doctors and staff members.
• Maintaining the relationship: they have to maintain good relations with the staff members, and the staff members also have to manage good relations with their patients.
• Conflict resolution: they have to maintain their employees very smartly, which helps run the hospital smoothly.
• Employment laws: the HR department ensures that the hospital is working under the laws, rules, regulations, and employment standards.
• Performance management: They see the performance of each employee, whether they are performing well or not, which helps to recognise who has achieved the goals and if someone is not doing it properly, and it also gives an idea of who wants the training.
• Code of conduct: as they have to maintain a silence, if some are not wearing the uniform or not in hospital clothes, then they have to look that also.
• Policy Making: The policy for the hospital is prepared by HR and mentions all the required points that are necessary for all the employees to know.
• Floor management: as there are different kinds of departments, they have to manage them properly so the plans don't get confused and can be easily reached.

•        Data Management: They have to manage all the required data, in both hardware and software, about the employees and patients. employs data like attendance, performance, playrolls, etc.